Covid19 is not going anywhere and the new norm is to stay at home or 6ft away from people. But what do you do if you fall sick during this coronovairus pandemic with an eye infection and need to see a doctor?
Telemedicine, or online telehealth services enable you to talk with medical doctors from different parts of the world. You can tell them your symptoms, and get diagnosed right there and then.
Several months ago, telemedicine was something people paid little attention to. However, because of the coronavirus pandemic, it is now at the forefront of our consciousness. This is normal since it allows people to avoid mingling with hospital crowds, limiting their exposure to the virus.
Psychological therapies have been taking place online since a long time because they really are all about counselling, behavioural patterns and talk therapy which doesn’t require you to be physically present in front of your therapist.
But what are these telehealth services? Are they all on phone? How does a doctor check you? Here are the answer and a short guide on how to treat yourself via online medical doctors.
Telemedicine Services in Pakistan
The advent of telemedicine has made healthcare more accessible. Now, you no longer have to make a trip to the hospital or clinic because of a minor cough or infection scare. You can simply consult with an online doctor from the comfort of your home, car, or office and get a diagnosis after. Based on this, these medical practitioners will advise you on what to do next.
Pakistan has many telemedicine service providers. In this article, we will examine the some of the best and most reliable ones. Like we do with all of our lists, we have conducted in-depth research to verify these services. So, you can be sure they are reliable.
Let’s get started!
Marham telehealth service is a website which has onboarded medical doctors available from different cities. When you want to connect and get a doctor to attend to you, you can search by:
- Specializations – urologist, cardiologist, gastroenterologist, etc.
- Problems – typhoid fever, diabetes, high blood pressure, etc.
- City – Lahore, Karachi, Islamabad, etc.
- Services – chemotherapy, CT scan, etc.
- Surgery – hernia, endoscopy, etc.
You can also view each doctor’s profile before they attend to you, as well as their availability for a particular service.
Marham’s telehealth services are top-notch, and appointments can be booked with audio or video facilities. You can also pay in advance so you can get your confirmation early. This will help you avoid any hassle you would otherwise encounter.
Marham telehealth accepts various payment methods, including Easy Paisa, bank transfers, cash on delivery, Jazz Cash, and credit and debit cards.
Finally, they operate a cancellation policy. To put this in motion, contact their customer service with the number you booked an appointment with. Your request will be granted within minutes, and you will be given a refund within 48 hours.
To use them, go through a list of their doctors, read their profile, look at their timings and days, notice which clinics they practice in and then finally locate their fee for video or audio consultation. When you get in touch, you may be asked to register on Marham, and they will then act as the arbitary window between you and the doctor.
Shifa4u is another reliable telehealth service provider in Pakistan. Apart from their website, where you can get attended to, they also have a health app you can download on to your smartphone.
This telemedicine service provider offers two online consulting services: free and paid. To take advantage of their free service, you will be required to fill a form with certain details such as your vital signs: temperature, heart rate, etc. However, the paid service will proceed based on your diagnosis and the specialized service you need.
For both service types, you will be required to state why you need an appointment. As for consultation, it is your prerogative to choose what time is convenient for you.
Once you are done with your requests, they will give you a confirmation call or text. At this juncture, you will be required to make your payment, after which service will progress.
Shifa4U accepts multiple payment methods, including Easy Paisa, bank transfers, debit and credit cards, and online payments.
Finally, they operate a cancellation policy. However, you have within 10 minutes of scheduling an appointment to cancel it.
With over 10 million users served, Oladoc is definitely a telehealth service provider you can trust.
The service has many specialist doctors such as gastroenterologists, neurologists, and endocrinologists. If you need service, all you need to do is reach out to a doctor by specialization or city.
When you search, you will see a list with the details of different doctors, their availability, and the reviews left by previous patients. Based on this, you will be able to decide who you want to consult with. Once you choose, you will be provided with the doctor’s contact information, meeting time, and service fee.
Oladoc accepts different payment methods, such as online wallets and debit and credit cards. It also has a cancellation policy, which allows you to cancel an appointment till an hour before your scheduled appointment. However, if you attempt to cancel within an hour, you will be charged a 50% fee.
While SehatYab telehealth service provider is small – it has a limited number of doctors – it is efficient. Over the years, it has connected over 6,000 individuals with doctors for video consultation.
While SehatYab has many positives, they do have certain problems. For instance, they provide few details when compared to that of other telehealth providers.
Despite these issues, we can vouch for their accessibility and responsiveness. You can get in touch with them via WhatsApp and live chat. Also, they have a cancellation policy where you can ask for a refund within two hours of scheduling. Finally, they only provide appointment confirmations after payment. You can pay via multiple methods, including Jazz Cash, bank transfer, and Easy Paisa.
Liaqat National Hospital
With LNH telehealth, you can easily access doctor information, including their specialty and availability online or at a physical hospital. You will also be able to view their schedules and know when they are available for consultation; you will also be privy to the qualifications they have to attend to you.
LNH telehealth offers both video and audio options. So, the consultation mode is squarely your decision to make. The video consults are all on Zoom. Payment is via PayPro gateway.
Finally, because its Liaqat National Hospital, the medical doctors are great for all verticals and not very expensive also. The biggest advantage we see in LNH’s telehealth program is that if you later on want to switch to physical examination, the doctor will be the same. And, vice versa, if your were previously going to your doctor physically, you can book an online appointment from there telehealth portal and make your medical visit online.
For Karachi, LNH also offers free delivery of medicinies. So esstenitally once your online doctor’s appointment finishes, the doctor send your prescription to its pharmacy who then contact you for delivery and medicine confirmation.
Sehat Kahani has doctors who are qualified in several areas. While their profiles – doctors – do not provide much information, they show their experience, qualifications, and practitioner license number. Also, it shows their work address, phone number, and availability.
Perhaps the best thing about this service is its affordability: its fees are comparatively cheaper when compared to other telehealth service providers of its standing. What’s more? You can pay with your Jazz mobile account, vouchers, and credit and debit cards.
Finally, there is a mobile app for both iOS and Android users that enhances access to telehealth services.
If you would prefer to be attended to by a small team of medical doctors, GreenClinic is a great option to consider. While they cover a broad range of specialties, they have a limited number of hands. As a result, choosing a doctor will be fast since there aren’t many available options. You can confirm a doctor’s availability by checking their profile.
To book an appointment, you will be required to fill in relevant details via a webform. Apart from the website, they also have an Android app you can make use of.
After reading this, we are sure you view healthcare consultation in a new light. Now, you can avoid the stress of commuting to the hospital and queuing to see a doctor.
Finally, while our list contains some of the best providers of online medical doctors in Pakistan, it is by no means exhaustive. We are aware that there are moe. If you know of any that you have used and are happy with, but we have missed, kindly let us know in the comments below.
If not, we would love to hear how our list has been of help you.
I am taking some information from this article for a presentation related to Avenues and Opportunities for Women . I will acknowledge the author of this article